Find a Business Model That Works and Then Scale It

My group at AIG did quite a bit of sponsored marketing in the bank channel. We co-marketed our accident insurance products to customers of the largest banks. We tested quite a bit of opportunities, and the variables in each of those opportunities, and we invested a lot of money in channels and demographics that worked.

During my second year at AIG, a former boss of mine from a college internship turned his family’s mortgage business into a full bank. Not only did I help him acquire the generic domain name he wanted/needed, I also helped him with other domain related things. Since his company was founded in 1947, he had a large customer base, but it wasn’t comparable to any of our bank partners. Despite my efforts to do a marketing test with this bank, my then boss didn’t allow it. Even if the test was wildly successful, it wouldn’t be possible to scale, so it was a waste of time.

As you may have noticed, I have been doing a lot of testing. I’ve been developing geodomain names, directory websites, automated mini sites, self-created mini sites, and everything in between. My goal is to find successful development models that are scalable. When I find something that works, I want to be able to do it over and over again with the same success. Whether a project earns $5/day or $500/day, it doesn’t really matter if you can scale it at a reasonable cost and time expense.

As you continue to develop and test models, I hope you keep this in mind. If you build on successful website, but it takes all of your time and effort, yet you aren’t earning enough to make a living, it’s not going to work. Even if you hire someone at half the cost of your time value and earn a profit, it’s likely that person won’t be as proficient as you.

I think it’s better to have many smaller successful sites that require less time and effort than one large one that doesn’t earn enough to make you a living and can’t be scaled.


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gTLD Management

Robot Hamsters: Hot Holiday Toy of Christmas 2010 and Black Friday

Black Friday

You know we must be in a recession when the “hot” holiday toy of the 2010 Christmas shopping season are Zhu Zhu robot hamsters. These rodent toys retail for under $10/each (plus accessories) and I don’t really know much about what they do. I guess they do things like hamsters, without the smell, waste, or obligation to feed them.

People waited in long lines to get these hamsters, and many were unsuccessful – a classic case of demand exceeding supply. I am sure that people are hawking them on sites like Ebay right now, similar to what was done when things like XBox and Wii game consoles were the hottest toys that couldn’t be found in stores.

Unfortunately for the company, they didn’t buy RobotHamsters.com, and someone else was able to buy it a few weeks ago. I’m sure most kids know the brand name, but it’s the parents that are searching around to buy them, and I am sure most are calling them “robot hamsters.” I guess one company’s loss is another company’s opportunity.

This is similar to the Myachi hand sacks that have also been popular. I went to Toys R Us with my friend Lonnie and his family a few months ago, and one of the founders of Myachi was in a prime spot playing with his toy. The kids were mesmerized, and Lonnie’s son mentioned that he had one as did his friends. Lonnie and I asked the guy a bunch of questions, and I couldn’t remember the brand name for the life of me until I just Googled it.

Unfortunately for Myachi, which was founded by two college students over 10 years ago and had their domain name registered 1998, another company was able to buy the generic domain name HandSacks.com in 2007, and they’re now a competitor. While all the kids may remember a brand name, it’s the parents who hear about these toys second-hand and need to buy them. If the companies just owned the generic domain name, which were available to register even after the brands were successful, they would probably see increased online sales.

Anyway, happy Black Friday.


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Minds and Machines