IDN Domain Contest

Expedited Fax # at Network Solutions

I recently bought a domain name from a company who hadn’t touched its domain name since the late 1990s. At the time, they were using Earthlink for Internet service, and the Registrant Contact was listed as Earthlink, while the Administrative Contact was their company contact information. The domain name was registered at Network Solutions, and although they had some control over the domain name, they didn’t have full control.

As a result of this, the owner was unable to push the domain name to my Net Sol account, and he was also unable to send me the transfer authorization code so I could transfer it to Moniker. Network Solutions required that he would have to fill out a Primary Contact Replacement form and fax it back to them to verify domain ownership.

Long story short, they said it would take either a couple or a few days to review the form and approve the change. In the life of a domain reseller – and/or anyone who has five or six figures sitting in an escrow account awaiting a domain transfer – two or three days is a long time, especially when the contact information is the only thing holding up a transaction.

After a couple of phone calls with Network Solutions, I was informed about an expedited fax number that Network Solutions has, and some type of forms are generally approved within a couple of hours instead of days. In case you ever need it, the expedited fax # I used was (570) 708-0171.

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Comments (5)

Ash

December 28th, 2009 at 2:52 pm    

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Can you disclose the name you have acquired?

Elliot

December 28th, 2009 at 2:56 pm    

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@ Ash

Sorry – the name was already privately sold, but its not really important or pertenant.

Network Solutions

December 28th, 2009 at 3:25 pm    

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Thanks for sharing!

I just wanted to add a note to ensure clarity regarding the fax number referenced above. Please be advised that this fax machine is monitored during business hours, M-F, 9AM – 5PM Eastern Time.

Mike Maddaloni - @thehotiron

December 28th, 2009 at 4:01 pm    

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Thanks! I have had similar issues with domain names at NSI, and that is one area I will compliment them on.

mp/m

Logan

December 29th, 2009 at 7:31 pm    

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Elliot,

I don’t ever really deal with Net Sol, but I am sure this information will come in handy for many of your readers. Nice Post.

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