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Good Commercial, Poor Domain Choice

Direct Response Advertising 3 Comments »

I just saw a television commercial sponsored by the United States Postal Service, and although I am not surprised by the lack of forward thinking, I am shaking my head that the USPS just doesn’t get it.  

The advertisement (during primetime MLB playoffs) begins with a disheveled looking man walking onto a bus and choosing a seat next to a woman.  He begins by informing her that she just won a random lottery sponsored by a clearly fictitious organization.  To claim the multi-million dollar prize, all she needs to do is write the man a check to cover some random fees.  Essentially, the man is playing the part of an in-person Nigerian scammer commonly seen online.

It is a clever advertisement (and ongoing campaign) playing on the fact that these scams are much more obvious in person than online, and people need to beware when they receive suspicious emails.  I dig the message.  I think it is very important for non-web savvy people to know about these scams, know how to spot them, and know what to do when they come across one.

HOWEVER, the commercial ends with a large graphic directing people to visit FakeChecks.org for more information.  GUESS WHAT!  FakeChecks.COM is owned by someone else.  How many people do you think will accidentally directly navigate to the .com in error - especially considering some web browsers automatically enter the .com extension?  The USPS should never have used a .org domain name where the .com is taken.  If they needed to have that specific .org, they should have bought the .com for whatever it cost.  They then should have forwarded the .com traffic to the .org so they didn’t lose any eyes. The advertising campaign probably cost hundreds of thousands of dollars.  Why would they chance sending confused consumers to the wrong domain name, especially considering the message.    

This reminds me of the time Dick Cheney quoted something from FactCheck.org and accidentally directed people to FactCheck.com, owned by none other than Frank Schilling.

This has to be one of the most ironic, idiotic campaigns I’ve seen in a long time. The USPS just doesn’t get it!  

Just to be a bit more clear, I am not advocating that the USPS shouldn’t have used a .org.  I think the .org suits this campaign quite well.  I think they might have been wise to choose another domain name where the .com was available, as people will inevitably enter the wrong extension.  In my opinion, many consumers are trained to goto the “.com” extension.  Why take a chance that some consumers will do this and end up on a site not controlled by the USPS. 

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Snapnames.com Files Suit Against Swapnames.com

Snapnames, Legal News 3 Comments »

According to this thread on Namepros, Swapnames.com was hit with a trademark infringement lawsuit and will be changing their domain name to Zuho.com. A link to the filing can be found here.

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Valuing a Domain Name

Advice, Generic Domain Names 2 Comments »

There is much more that goes into determining the value of a domain name than a simple revenue multiple or traffic report. The value of a domain name lies in the name itself. The reason we have domain names is because the IP address system would be too complicated for consumers to remember. It’s much easier to remember ElliotsBlog.com than a string of ten random numbers. Because we use domain names as memory recall devices, the most descriptive, and easiest to remember domain names are best.

When I look to buy a domain name, the most important thing I evaluate is whether I believe a business can be built on that particular name. It doesn;t matter if it is a service or product based company, when a person hears a domain name, they should know what they will find when they navigate there. Nearly all of the domain names I purchase have this attribute, and I think it is important for domain investors to consider this when they are buying their next domain name.

Traffic and currrent/expected revenue are important, but the actual name is the most important valuation factor for me.

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