Comments on: Most Popular Corporate Domain Registrars http://www.elliotsblog.com/most-popular-corporatedomain-registrars-1083 Domain blog featuring domain investing strategy, domain valuation, and domain development commentary from Elliot Silver, founder of Top Notch Domains, LLC. Fri, 10 Feb 2012 01:30:34 +0000 hourly 1 By: whoknows http://www.elliotsblog.com/most-popular-corporatedomain-registrars-1083#comment-16212 whoknows Fri, 27 Nov 2009 00:55:08 +0000 http://www.elliotsblog.com/?p=4068#comment-16212 Someone should go through the top 150 Web sites and list who they register their site with. Someone should go through the top 150 Web sites and list who they register their site with.

]]> By: Paul http://www.elliotsblog.com/most-popular-corporatedomain-registrars-1083#comment-16193 Paul Thu, 26 Nov 2009 13:52:30 +0000 http://www.elliotsblog.com/?p=4068#comment-16193 You are right. Moniker are GREAT if you have more than a few domains. Best. - Paul You are right. Moniker are GREAT if you have more than a few domains.

Best.

- Paul

]]> By: Celso http://www.elliotsblog.com/most-popular-corporatedomain-registrars-1083#comment-16175 Celso Thu, 26 Nov 2009 00:53:06 +0000 http://www.elliotsblog.com/?p=4068#comment-16175 I've always read on many domain forums that Moniker was great, but my experience with their customer service was annoying enough to make me not want to use them again. I tried to register a domain but I guess someone ended up registering before me; however, Moniker had already processed my payment (through Paypal). They sent me an email saying they could not register the domain on my name and refunded me the money. Well, the money minus the processing fee for using paypal. I thought it was unfair to be charged for something I didn't get so I asked for the processing fee as well. Their rep replying saying the fee is non refundable. After a few emails exchanged she tells me that she will forward the complaint to a higher dept. Two months passes by and I didn't hear from anyone at Moniker so I emailed the rep back asking for an update. She replied that nothing would be done. So asked for the remaining amount to be refunded back to my paypal account as I didn't want to use the service again. Once again they could care less and just said that the money would stay at my Moniker account until I used for something and that they had the right to do that since it is on TC. So I'm really out of options and I will just have to hand the money to them by buying something else at Moniker. Just poor customer service in my opinion. I guess if they have all these big companies as their clients why would they care about the little guy right? I’ve always read on many domain forums that Moniker was great, but my experience with their customer service was annoying enough to make me not want to use them again.

I tried to register a domain but I guess someone ended up registering before me; however, Moniker had already processed my payment (through Paypal). They sent me an email saying they could not register the domain on my name and refunded me the money. Well, the money minus the processing fee for using paypal. I thought it was unfair to be charged for something I didn’t get so I asked for the processing fee as well. Their rep replying saying the fee is non refundable. After a few emails exchanged she tells me that she will forward the complaint to a higher dept.

Two months passes by and I didn’t hear from anyone at Moniker so I emailed the rep back asking for an update. She replied that nothing would be done. So asked for the remaining amount to be refunded back to my paypal account as I didn’t want to use the service again. Once again they could care less and just said that the money would stay at my Moniker account until I used for something and that they had the right to do that since it is on TC.

So I’m really out of options and I will just have to hand the money to them by buying something else at Moniker. Just poor customer service in my opinion. I guess if they have all these big companies as their clients why would they care about the little guy right?

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